Trust: A Rare Commodity in Today's World

One word – sadly, in today's world, a rare commodity

So why do customers trust a vendor that has been around since the 49ers steamrolled Denver 55 to 10?

Real Customer Story

Fifteen years ago, a very happy Argent customer in California called us and said:

"We love Argent, we love John, we love the support, we love being able to talk to the developers directly"

"But we have to cancel Argent"

We were a little surprised

"We filed for Chapter 11 today and we have no money"

Here's what we said:

OK, here's what we will do:

We will continue your support - access to John, the developers, all the support people worldwide

You pay nothing

When you exit Chapter 11, you have the choice to pay us or not

Is that fair?

"More than fair"

For five long years, like clockwork, we went onsite every four months, at no cost to the customer

The customer got all new updates and upgrades, and access to John, the developers, all the support people worldwide

The hour the customer emerged from bankruptcy, they paid us all the back maintenance, and bought maintenance for the next five years

We were on the top of the list

We asked why, they said:

"You were the only vendor to stand by us when we needed help"

That is what we do

You got other vendors like that?

Questions?

Speak with our experts or email Support@Argent.com